MEDICAL CONDITIONS AND CONCERN

Your well-being is important to us. Prior to receiving service, please inform us of any special needs or medical conditions, pregnancy, hypertension, injuries, allergies, or disabilities. Our technician will make every effort to accommodate any special needs. Your safety and comfort, along with our staff’s, are our utmost concerns; we reserve the right to refuse service to anyone based on those concerns.

APPOINTMENTS—CANCELLATIONS AND NO-SHOW

Please call (or log on to our online appointment service) to make your appointment. We require a valid credit card at the time of booking to secure your appointment. We recommend that you book your appointment in advance in order to receive your preferred date, time, and technician for your service. To avoid charges, please honor our 72-hour cancellation policy. Late cancellations or not being available at the scheduled time will be subject to a charge equal to 100% of the service price. (You must cancel 3 days in advance so that your therapist can re-book herself, or you will be charged full price, you do have the option of gifting or donating your service to a charity group of your choice in the same area your service was scheduled, ask our concierge for a list).

PRICING:

Spa-Go's mobile pricing is based on time. You must book at least an hour or pay for an hour of time. Adult pricing is $125/hour and up, per technician, all inclusive. Children pricing is $100/hour and up, per technician. Party pricing is the same minimum rates, however, your guests share the time between themselves, such as 3 services in an hours time, same great price! When figuring your party costs you can call our office for a complimentary quote or you can determine the amount of guests you have and how much time each guest will be needing. Children multiply by $100/hour and adults multiply by $125/hour. Again, if you call our office, we will make sure you get the BEST pricing. Discounts to large groups, events and charities.

FRIENDS AND FAMILY SAVINGS:

Spa-Go's offers a friends and family savings program to those individuals or corporations who spend $10,000 a year with Spa-Go's. We offer 10% off all services to their members, friends and families. *excludes parties and event

GRATUITIES:

Spa-Go's is gratuity free.  Gratuities are always appreciated when your professional delivers great service to you.  We recommend $20 or 15/20% to your professional per hour of service. 

Parking Fee, Entrance Fee, Tolls: 

It is the guest's responsibility to cover all fees, tolls, parking/valet costs and expenses their professional encounters during their course of travel.  Spa-Go's reserves the right to charge a delivery fee on out of Los Angeles areas.